SHIPPING & RETURNS

SHIPPING POLICY

Processing time

The time we need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

Please consider that delivery times are still impacted by corona virus measures worldwide and there can be significant delays comparing to normal periods. Currently average times are:

Canada: 3-5 weeks

United Kingdom:3-5 weeks

United States: 3-4 weeks

North America: 3-5 weeks

Europe: 3-4 weeks

Asia Pacific: 3-4 weeks

**Delivery times tend to prolong in holiday season and wintertime.
We ship our orders with regular post office, so once it arrives in the destination country, your parcel will be delivered by your national postal/parcel service.

**Please always double check your shipping address, because that is the address we will send your order to.
In cases where the package returns to us, due to your mistake in the address/outdated address/refusal of package by the recipient/not picking up the package in timely manner (or any other reason that is out of our control), in most cases, we will not be able to refund you.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

RETURN & EXCHANGE POLICY

We gladly accept returns, exchanges, and cancellations

Ship items back within: 14 days of delivery

Request a cancellation within: 12 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective,we can't accept returns for:

Custom or personalized orders
Items on sale or discount

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.